Payment Policy

Everything you are charged, and when, on a joyfulsupplyz order.

How You Can Pay

We accept major credit and debit cards. Card payments are processed by Stripe, a third-party payment provider. We do not see or store your full card number at any point.

One-time payments only. There are no hidden fees and no recurring subscriptions. All transactions are processed in United States dollars ($).

What You Pay

Charge	Amount	When it is shown
Item price	$48.99–$63.99 depending on style	Product page and cart
Shipping	$7.95, or free at $60 and over after discounts	Checkout
Sales tax	Calculated on your shipping address	Checkout, before you pay
Import duties	$0 — already included in the item price	Nothing due on delivery

Sales Tax

Sales tax is not included in the price shown on our product pages. Where tax applies, it is calculated at checkout based on the shipping address you enter and displayed on the order summary before you authorize payment. The total you approve at checkout is the total we charge.

Import Duties

Orders ship from our fulfillment partner overseas. Import duties are paid in advance and are already included in the price. Nothing is due from you on delivery. If anyone contacts you asking for a payment to release a joyfulsupplyz parcel, do not pay — email support@joyfulsupplyz.com. Details are on our Shipping Policy.

Authorization Holds

When you place an order your bank may place a temporary authorization hold for the order amount. This is not a second charge. If a payment fails, or if you cancel, the hold is released and the funds return to your available balance, usually within a few business days depending on your bank.

International Transaction Fees

Some card issuers apply a foreign transaction fee, commonly around 3 percent, when a merchant's payment processing is routed outside the cardholder's country. If your issuer applies such a fee it is charged by your bank, not by us, and we do not receive any part of it. Whether it applies depends on your card. Check with your issuer if you want to know in advance.

Payment Security

Card transactions are processed by third-party payment providers that maintain PCI DSS compliance. Our site uses HTTPS with TLS encryption for all pages, including checkout. Card numbers are not stored on our servers.

We will never ask you for your full card number, your CVV, or your online banking credentials by email, by text message or over the phone. If you receive a message claiming to be from joyfulsupplyz and asking for any of those, it did not come from us.

Declined Payments

If a payment is declined, we do not receive the reason from your bank. Check the card number, expiry date, CVV and billing address, confirm the card allows online purchases, and contact your issuer if it keeps failing. We cannot override a decline from our side.

Pricing Errors

We take care with pricing, but if an item is listed at an obviously incorrect price we reserve the right to cancel the order and refund you in full rather than fulfill it. We will email you if that happens. This applies to genuine errors only, not to a price you simply consider high.

Chargebacks

If something is wrong with your order, email us first. Most issues are resolved faster by email than by a chargeback, which can take your bank several weeks to investigate. If you do file a chargeback we will respond with the order record, tracking data and delivery confirmation. If a chargeback is filed on an order that was delivered and not returned, we may decline future orders from that account.